As part of the 911 network, emergency service dispatchers of the Pueblo 911 Communications Center provide dispatching services and support for the City of Pueblo's Police and Fire Department.

Each year, over 130,000 calls for service are dispatched from the center. The telecommunicators also provide supplemental communication services for many city departments in addition to providing mutual aid for other area agencies including the Pueblo County Sheriff's Office, Colorado State Patrol, Pueblo Rural Fire Department, and PAWS for Life.

Mission Statement
The Communications Section exists to provide for our community's safety and well being. To accomplish our mission, we will:

• Assist our citizens by dispatching appropriate responses to their concerns
• Be compassionate and empathetic in our delivery of service
• Be proactive in providing a safe community for our citizens
• Protect those in harm's way by providing resources to assist them
• Strive to achieve a high level of citizen and user satisfaction
• Work as a team within our division, within our city organization, and with other agencies
• Manage your false alarms.